CUSTOMER CARE

 

Have any questions or concerns ?
We’re always ready to help!  Send us an email!

 

Returns & exchanges

Shipping

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery
 

I don't accept cancellations

But please contact me if you have any problems with your order.
 

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders
 

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

STANDART SHIPPING WORLDWIDE  (7,00 EUR)


After purchasing an item at our online store, you will receive an e-mail with your purchase confirmation.
Every purchase is processed individually within 3 – 7 working days and has a tracking code, that will be sent after dispatching. You can collect your purchase at a local post office. Delivery time: 5-25 working days. Europe: 5-14, USA and Canada: 7-14, Australia: 7-14, Other: 25 working days

EXPRESS SHIPPING  (25,00 EUR)


Express Mail provides express delivery services hand-to-hand across the World.
Express Mail, applying the wide delivery network of Latvian Post and its co-operation associates, is able to deliver parcels quickly and safely to the furthest places of the World.

LOCAL PICKUP NETWORK  (3,00 EUR)

Pickup network is a parcel receiving option in DPD Latvija partner points. Choose the most suitable time, place and receive your parcel!